Streamyx dan kekurangannya...

Ampunkan la streamyx dan seluruh keluarga yang bernaung dibawahnya, aku mmg malas sebenarnya nak deal dgn streamyx bcuz of past experience with TM's technical contractor that comes with the very least so called "manners". However since the "toyol under the bed?" issue has come up, its time for my family to fix an alarm system for our house. To fix the alarm system, it requires a fix-home line. So without much choice in hand..i opt again for TM home line..though i've had bad experience dealing with their employees.

As expected, 3 days down the line the same person came over to the house to fix the home line..but he's lucky i'm not at home and only my maid is. Sempat lagi mamat lembut tu nak sound maid aku "Hey rumah ni sekejap nak pakai line of sekejap taknak.." kepala hotak mamat tu senget ke ape? aku ni customer dia..selamba bapak dia je nak sound maid aku camtu...and i'm very sure mamat ni have cause a lot of residentials around my home the same problems too, since i've had the similar feedback from my neighbour.

Ok la tu aku dh tak kisah la, since i'm using the home line now & streamyx ade combo package so..sekali bayar je la. So i'm planning on terminating my maxis broadband. Mamat yang deal ngan aku kat TMpoint tu ckp "lepas diorang fix home line they'll come n install the streamyx". Till today...lepas dah 5 hari line rumah fix..no call from streamyx to update me on anything!!

To make matter worst..aku pun call la TM customer service. Mamat tu pulak kasi tau aku
"oh miss, there's problem with copper cable around ur housing area, someone stole it thus we're having a problem right now", soalannya:

1. Is that my problem? pegi la fix the bloody copper or watsoever it is (aku ni tukang bayar
and pakai je?)

2. Can't they the least ring up their customer and tell them about the problems? (Nak tunggu
customer call n ask ke? pastu ntah ape2 jawapan la dia bagi)

Pastu mamat customer service tu boleh suruh aku pegi balik TMpoint and ask what's the problem.."i can only assist you from the phone miss, the rest u have to go to TMpoint"
ape benda yang dia assistnya ni? STREAMYXXX mmg nak kena laser la kalau aku turun TMpoint esok...